Terms of Service
Last updated: August 4, 2026
These terms govern your use of My-SafeRide. By booking a ride you agree to them. Please read them together with our Privacy Policy.
The service
My-SafeRide provides scheduled school transportation operated by a single licensed driver-owner in Concord, Walnut Creek and Antioch, California.
Eligibility & accounts
Accounts are for parents/guardians 18+. You are responsible for the accuracy of the information you provide, including authorized pickups and emergency contacts.
Bookings & payments
Rides are booked in advance through the app. Plans are billed weekly, monthly or by school year, and single rides per ride, via Stripe. Surcharges may apply for last-minute bookings, weekend rides, waiting time, longer distances and car seats, as shown at booking.
Safety & pickup rules
A child is released only to a verified authorized person, confirmed at drop-off by a photo and signature. When someone other than the child's parent collects, that person must also present the one-time code valid for that day. Last-minute changes require in-app approval and manual verification. We may contact emergency services when a child's safety requires it.
Cancellations
Cancellation and rescheduling windows are shown in the app. Late cancellations may be charged.
Liability
My-SafeRide carries commercial and liability insurance. To the extent permitted by law, our liability is limited as described in the full agreement accepted before your first ride.
Governing law
These terms are governed by the laws of the State of California.
Contact
Email hello@my-saferide.com.